Privacy Policy ABG918 – Protecting Your Personal Data is Our Priority

ABG918 collects various types of personal information from our members in the context of using our betting platform. This data collection is carried out transparently and is aimed at delivering a better, safer, and more personalised experience to every member. Below we detail the types of data we collect and how they are collected.

1.1 Information You Provide Directly to ABG918

• Full name (as shown on identity documents)
• An active Malaysian mobile number
• Email address (if provided)
• Date of birth (for age verification)
• ABG918 account password (stored in encrypted form)
• Payment method details (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay) — account numbers or e-wallet identifiers, not passwords
• Identity document (MyKad or passport) if requested for KYC verification

1.2 Automatically Collected Information

When you use the ABG918 platform, our systems automatically record certain technical information for security, service improvement, and analytics purposes:

• IP address and general geographic location information
• Browser type and version, and your device's operating system
• Login session data including time, date and session duration
• Gaming activity records — bets placed, games played, wins and losses
• Financial transaction records including deposits and withdrawals
• Cookie data and device identifiers

1.3 Data Category Schedule

ABG918 uses collected personal data solely for legitimate, stated purposes. We adhere to the principle of purpose limitation — data will not be used beyond its stated purpose without your prior consent.

• Account management: To create, verify and manage your ABG918 account, including processing deposits and withdrawals.
• Security & fraud prevention: To detect and prevent fraudulent activity, money laundering and misuse of the ABG918 platform.
• Legal compliance: To fulfil the legal and regulatory compliance obligations applicable to ABG918 as a betting platform operator.
• Service communications: To send important notifications regarding your account, transactions, and ABG918 policy updates.
• Service improvement: To analyse platform usage patterns and improve the overall ABG918 user experience.
• Customer support: To help the ABG918 support team resolve member issues and enquiries more effectively.
• Marketing (with consent): To send you ABG918 promotions, bonuses and special offers — only where you have given your consent.

ABG918 takes a highly cautious and limited approach to sharing members' personal data with third parties. As a general rule, we do not share does not share your personal data with third parties except in the following situations as stated:

3.1 Trusted Service Providers

ABG918 works with a select group of third-party service providers to manage certain aspects of our platform. These providers are required to comply with strict privacy and security standards:

• Malaysian payment processing and e-wallet providers (Touch 'n Go, GrabPay, DuitNow, FPX, Boost, ShopeePay)
• Casino and sports betting software providers (required to comply with strict confidentiality agreements)
• Certified cloud service and data hosting providers
• Analytics services (aggregated and anonymised data — not personal data)

3.2 Legal Requirements

ABG918 may be required to disclose your personal information to lawful authorities if:

• Required by a valid court order, subpoena, or other lawful legal process
• Required by the relevant regulatory authorities in the context of an official investigation
• Required to prevent or investigate serious crimes including money laundering

ABG918 invests seriously in security infrastructure to protect our members' personal data. We employ multiple layers of technical and operational security to keep your data safe at all times.

• 256-bit SSL/TLS Encryption: All communications between your browser or app and ABG918's servers are encrypted using the latest SSL/TLS protocols — the same standard used by Maybank2u and CIMB Clicks.
• Data-at-rest encryption: Personal data stored in the ABG918 database is encrypted using AES-256 — the strongest encryption standard currently available.
• Two-factor authentication (2FA): ABG918 supports two-factor authentication via mobile OTP for an added layer of security during login and high-value transactions.
• 24/7 Monitoring: ABG918 systems are continuously monitored by our cybersecurity team to detect any suspicious activity or security threats.
• Internal access controls: Access to members' personal data within ABG918 is restricted to staff who require it to perform their duties only.
• Regular security audits: The ABG918 platform undergoes regular independent security audits by accredited third parties to identify and address any vulnerabilities.

As an ABG918 member and as an individual, you have important rights regarding your personal data that we fully respect. These rights are grounded in Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices.

To exercise any of these rights, please contact the ABG918 privacy team by email at privacy@abg918.bet or via Live Chat on our platform. We will respond to all data rights requests within 30 business days.

ABG918 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse the ABG918 platform.

Types of Cookies Used by ABG918

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the ABG918 platform. ABG918 does not use third-party cookies for behavioural advertising purposes.

If you are a parent or guardian and believe your underage child has registered on the ABG918 platform, please contact us immediately at support@abg918.bet so that we can take immediate action to delete the data and close the account.

ABG918 retains members' personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required under applicable Malaysian law.

• Active account data is retained for the duration your account remains active and for up to 5 years after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of 7 years as required under Malaysia's anti-money laundering regulations.
• Security logs and activity records are retained for 12 months to support security investigations.
• Customer support communication data is retained for 2 years.
• Cookie and session data is deleted in accordance with the timeframes stated in Section 6.

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to any specific individual.

Abg918 reserves the right to amend and update this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislative changes, or technological developments on our platform.

When material changes are made to this Privacy Policy, ABG918 will notify members via one or more of the following methods: a prominent notice displayed on the ABG918 platform, an in-account notification, or an email to your registered address. Changes take effect on the date specified in the relevant notice.

Your continued use of the ABG918 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and close your account in accordance with the procedures set out in our Terms & Conditions.

For any questions, concerns or requests relating to this Privacy Policy or how ABG918 handles your personal data, please contact our Privacy Officer through the following channels: